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Privacy Policy

Last updated 4-16-2025

At Bear River Lawn Aeration, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you contact us to schedule an appointment. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We do not collect any personal information from visitors who browse our website. However, when you contact us by phone or other methods to schedule an appointment, we collect the following information:

Name
Phone Number
Email Address
Physical Address
Service Details

This information is collected solely for the purpose of providing our lawn aeration services and communicating with you regarding your appointments.

2. How We Use Your Information

We use the personal information you provide to:

Schedule and confirm appointments for lawn aeration services.
Contact you regarding your service, including reminders, rescheduling, or follow-up inquiries.
Provide customer support and address any questions or concerns you may have.
Occasionally remind you when it’s time for another aeration service.

We do not sell, share, or disclose your personal information to third parties, except as necessary to provide our services or comply with legal obligations.

3. Communication and Reminders

From time to time, we may reach out to remind you that it’s time for another lawn aeration service. These reminders may be sent via email, phone call, or text message. If you prefer not to receive such reminders, you can let us know, and we will respect your preference.

4. Data Security

We do not sell, rent, or trade your personal information to third parties. Your information will only be used internally for the purposes outlined in this policy.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to your personal information.
Opt out of future communications regarding our services.

To exercise any of these rights, please contact us at 530-395-2035.

6. Satisfaction Guarantee

We strive to provide the highest level of service. If you are unsatisfied with the quality of our work, please contact us within 48 hours, and we will make every effort to address and resolve the issue. Refunds and discounts are offered at our discretion and only if Norcal Lawn Aeration deems it necessary.

7. Changes to This Policy

Bear River Lawn Aeration reserves the right to modify these Terms of Service at any time. Any changes will be posted on our website, and continued use of our services after such changes constitutes your acceptance of the new terms.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you would like to opt out of communications, please contact us at:

Bear River Lawn Aeration
Phone: 530-395-2035
Email: [email protected]